Privacy Policy for voide.am
Welcome to voide.am. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products (including PlanToys Armenia).
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Website, place an order, or contact us.
- Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
- Payment Data: Payment information is processed via secure third-party gateways. We do not store your full credit card details on our servers.
- Technical Data: IP address, browser type, and device information collected automatically via cookies to improve your shopping experience.
2. How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: To process and deliver your orders across Yerevan and the regions of Armenia.
- Customer Support: To respond to your inquiries via email or phone.
- Marketing: To send you updates on sales (e.g., 15% off orders over 40,000֏) if you have opted-in.
- Legal Compliance: To comply with Armenian tax and accounting regulations.
3. Data Sharing
We do not sell your data. We share information only with:
- Delivery Services: Local couriers to ensure your toys reach you (same-day in Yerevan, 3-4 days in regions).
- Legal Authorities: If required by the Republic of Armenia's legislation.
4. Your Rights under Armenian Law
In accordance with the RA Law on Protection of Personal Data, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the destruction or blocking of your data if it is no longer necessary for the purposes it was collected.
- Withdraw your consent for marketing communications at any time.
5. Security
We implement technical and organizational security measures to protect your data. Your connection to voide.am is encrypted using SSL (Secure Socket Layer) technology.
6. Cookies
We use cookies to remember your cart items and understand how you use our site. You can choose to disable cookies through your browser settings, though some website features may stop functioning.
7. Contact Information
For any privacy-related requests or questions, please contact us using the official details listed on our website:
- Entity: VOIDe (Official PlanToys Retailer)
- Email: khachiks@voide.am
- Phone: +374 91 801185
- Address: 25 Malkhasiants St, 0051, Yerevan, Armenia
- Operating Hours: 10:00 - 21:00